Products

Contact Center

Collaboration

Business Phone Systems

Phones & Accessories

800-722-1301

Contact Us  |  Find a Partner

Solutions

Business Need

Industry

Business Size

Services

Our Products

Support

Customer Support

Customer Training

Partner Support

Contact Sales

800-722-1301

Contact Us  |  Find a Partner

Learn

Blog

About

Careers

Case Studies

Resource Center

Search

Blog

Location: United States

Select your Language
Americas
Europe
Oceania
Product hero

Pomperaug Regional School District

Pomperaug Regional School District in Connecticut is home to 7 different schools. The district was struggling with poor voice quality over the phone and troubleshooting was difficult. They knew the needed to make a change.
DOWNLOAD NOW

According to a Pomperaug High School administrator, “Within a week of deployment, MarWatch solved a voice quality problem we had struggled with for 6 months. The detailed Mitel voice quality data in MarWatch differentiates it from other management systems and ensures voice quality problems don’t persist.”

    Goals
    • Solve persistent voice quality problem (echo, choppy audio) impacting calls
    • Test calls to emulate the problem failed to find its cause over a 6 month period 
    Results
    • Voice quality problems are detected quickly and can be resolved before the user experience is impacted
    • Troubleshooting is simplified with detailed voice quality data and secure remote access by Total Communications
    • Quarterly performance reports generated by MarWatch allow Total Communications to demonstrate performance and utilization to Pomperaug over a 3 month period

Products


MiVoice Business

Find The Perfect Solution for Your Business

Solutions
Similar Success Stories
Case Study
Maywood Public Schools

Maywood Public Schools wanted to update its emergency communications while also streamlining collaboration between staff, teachers and parents. Mitel and partner Eastern Datacomms delivered the perfect mix of integrated solutions.

Read More
Case Study
Brush School District

Brush School District selected Mitel’s MiCloud Business for Education solution for their 203-seat, five-site telephony infrastructure replacement.

Read More
Case Study
California State University-Fullerton

The university’s IT team evaluated a few video solutions from leading vendors and ultimately chose Aastra’s BluStar™ video collaboration solution.  

Read More
Ready to talk to sales? Contact us.
Find a Partner (844) 319-5912 Email Us