UFRGS

The UFRGS’s telecom system supports all communications needs for three university campuses distributed on nine sites, serving all university departments. UFRGS needed a corporate communication solution to integrate all its sites, reduce communications costs, provide collaboration and be prepared for fixed-mobile integration and unified communication. Mitel MX-ONE® fulfilled all these needs and proved to be the best choice in the market.

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“The migration was done with simplicity and in a single system,” said Telcom Manager Ricardo Pufal. “We took the advantage of most of the equipment we had, like gateways, terminals, etc. and got the most advanced IP telephony system available. We are ready to implement UC that will allow us to have chat, presence and video in a MX-ONE extension, all of that with big simplicity. The decision to buy Mitel MX-ONE was the right one, and proved to be the most cost-effective.”

Goals

Reduce communications costs between campuses
To have just one system serving all telecom needs
Remote site integration and centralize management
IP telephony platform migration
System ready for unified communications

Results

Nine remote sites integrated under a single system
Full benefits obtained from the maintenance and technical teams’ pre-existing knowhow
Investment protection
Mobility and fixed-mobile integration thanks to the evolution to IP telephony
Telecom cost reductions

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