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Wauconda Community Unit School District 118

Wauconda Community Unit School District, a district of six schools and 600 users, lacked a standardized communications platform. A disparate collection of legacy systems made it difficult to share information easily, and some schools even lacked voicemail capabilities, leaving them to resort to leaving notes in physical mailboxes.
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“We were looking to standardize how everybody was getting information from each other as well as from the broader community," said Scott Cittadino, Assistant Superintendent of Technology. "The Mitel solution allows us to communicate better and fosters more conversations between our community, students and staff.”

Goals
  • Free up limited IT resources 
  • Upgrade to a centralized, standardized platform that can scale easily  
  • New solution must fit within the E-Rate funding framework to defray costs 
Results
  • A consistent, easy-to-use experience across all of the district’s K-12 schools 
  • Communication and collaboration between district employees and student parents has improved 
  • New teachers now have phone, voicemail and email service fully operational from day one 
  • Entire process, from evaluation to implementation, took less than six months 
  • Total solution qualified for 80% E-Rate reimbursement in 2015

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