The Mitel Blog

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How is Mitel Driving Product Innovation?
Partners | June 07, 2022

In this episode of the Partner PowerUp Podcast series, Al Hurren and Martin Bitzinger dive into Mitel's 2022 product roadmap and beyond.

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Conquering Enterprise Disruptors Part 1: Higher Customer Expectations, Meet Hybrid Work
Communications & Collaboration, Remote & Hybrid Working | June 06, 2022

We look at the first of three challenges that enterprises face which will demand the business communications industry to innovate and adapt to support them.

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Contact Center 101: Understanding the Basics
Customer Experience | June 02, 2022

Contact centers don't have to be confusing. In this blog post we break down the contact center basics so it's easy to understand for everyone.

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Building Better Meetings: Dos and Don’ts for Hosting Large Meetings
Communications & Collaboration | June 01, 2022

Whether it’s a big announcement or a company-wide workshop, sometimes everybody needs to be on one call. Host large meetings successfully with these tips.

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UC Today's Take on Mitel's Subscription Model
Product News | May 31, 2022

UC Today's Elliot Mulley-Goodbarne looks at Mitel's subscription model and how it can help businesses grow.

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Gen Z or Gen Remote? Pros and Cons of New Grads Working from Home
Remote & Hybrid Working | May 26, 2022

Gen Z joins the workplace after two years of remote living and learning. What challenges do they face and how can companies support their newest employees?

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Building Better Meetings: Why Your Meetings Should Be More Like Power Naps
Communications & Collaboration | May 25, 2022

Too often meetings turn into long, boring snoozes. Refresh remote or hybrid meetings and motivate your team with some inspiration from power naps.

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Mitel's Global Partner Approach and Customer Lifecycle Management
Partners | May 24, 2022

In this episode of the PowerUp Podcast series, SVP of Global Channels Daren Finney dives into CLM and his vision for Mitel's partner approach.

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CX Tales: When Customer Service Goes to the Dogs – and How to Prevent It
Customer Experience | May 23, 2022

Businesses should put themselves in the shoes of the customers they serve, and a good way to do this is to see what happens when their customer service goes to the dogs.

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7 Must-Have Collaboration Features for Your Business
Communications & Collaboration | May 19, 2022

We focus on the seven critical collaboration features any business needs as they hybridize their workforce.

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