Your home for the latest on business communications trends, tips, news and announcements.
One of the hottest tech trends in government, artificial intelligence is impacting public safety, law enforcement, military operations and customer service.
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Here’s what industry thought leaders say about customer experience and how to effectively implement a successful CX strategy.
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Microservices will empower unified communications and IoT with the latest in advanced web services and integrations. That’s an advantage for early adopters.
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The future of banking is branchless. By elevating the mobile customer experience, banks increase customer satisfaction and loyalty.
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The new year will see an appetite for unified communications solutions grow as customer expectations increase in today’s “always available from anywhere” business environment.
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As artificial intelligence and unified communications blend, organizations gain an extremely powerful set of tools. But security is still a main priority.
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Focused on business growth, CIOs and CTOs turn to Unified Communications as a Service (UCaaS) to foster collaboration and accelerate innovation.
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As an emerging technology, the experts keep revising the definition of artificial intelligence. Organizations have to keep pace to reap the business benefits.
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Now that a new year has begun, CEO Rich McBee looks back on his top five favorite business books from 2018.
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Among car dealership tech trends, connected cars might be the most promising. They are set to transform the owner/dealer relationship.
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