THE MITEL BLOG

6 Tips for Using Gender-Inclusive Language in Business Communications thumb

March 11, 2024

6 Tips for Using Gender-Inclusive Language in Business Communications

Companies are making significant changes toward inclusivity, but what about small ones? Using gender-inclusive language is subtle but has big business benefits.

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Industries

March 06, 2024

Podcast: The Tech Trends Shaping the Hospitality Industry in 2024

Mitel’s Ashley Williams joins the LowKey Hospitality Podcast to discuss how modern communication solutions help properties of all sizes.

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Communications & Collaboration

March 04, 2024

Lessons in Exemplary Business Communication from Women Leaders

Women leaders bring unique strengths to the organizations they lead. What lessons in communication can we learn from them?

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Remote & Hybrid Working

February 28, 2024

TMI? Take Care Not to Overshare at Work

Where is the line between vulnerability and oversharing at work? Establishing healthy communication is vital to building strong workplace connections.

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Customer Experience

February 26, 2024

Contact Center Customer Experience and the Rise of AI: Are All Bots the Same?

Could the evolution of AI-influenced interactions bring us back to our more natural, efficient way of communication? Explore the potential of voice bots in the contact center customer experience.

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Communications & Collaboration

February 21, 2024

The Connected Campus: The Top 5 Benefits of Unified Communications for Colleges and Universities

From campus chats to virtual classrooms, unified communications enhance the educational experience. Here are the top 5 ways UCC benefits higher learning.

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Digital Transformation

February 20, 2024

3 Big Reasons to Consider Hybrid Infrastructure for Business Communications

Frost & Sullivan’s Michael Brandenburg explores the evolution of unified communications on-premises and cloud models and the advantages of hybrid deployments.

TCO & Cost Optimization

February 14, 2024

Sourcewell vs. RFP: Two Ways to Buy a Phone System

The RFP has long been the primary way of making large technology purchases for government, education, and nonprofit agencies. Here’s why Sourcewell might be a better option.

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Company News

February 12, 2024

Mitel in the News: 5 Stories You Might Have Missed in January

Catch up on Mitel’s media and news highlights from January 2024.

Show Your Customers Some Love
Business VoIP

February 07, 2024

Four Ways to Show Your Customers Some Love (with Call Center Software)

Show your customers some love and a better customer experience with the right call center software. These four tips will help you make the most of your call center software, building customer relationships to last a lifetime.

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