The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts
IoT & M2M | May 17, 2018

When businesses give machines a voice, they deliver a more personalized customer experience and solve problems more efficiently. 

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With unified communications, universities provide seamless access to collaboration tools that keep students, faculty and administrators in touch and productive.

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When they’re ready to buy, consumers want to connect by telephone. To make sure every call is answered, more growing businesses are adopting mobile applications.

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Digital citizens challenge the public sector to deliver a better customer experience.

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Digital Transformation | May 07, 2018

By deploying cloud communications across complex supply chain nodes, manufacturers increase efficiency, drive up profits and lower costs.

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Mobility & BYOD | May 02, 2018

Businesses that put mobility first when designing customer experiences outmaneuver their competition.

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Application Integrations | April 30, 2018

Let’s take a closer look at how integration helps schools exceed parent expectations for more effective and personalized communications.

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Digital Transformation | April 27, 2018

Five questions to ask to determine which cloud environment – public, private or hybrid – makes the most sense for your company.

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Application Integrations | April 23, 2018

What’s the first stop on the itinerary for today’s travelers? Online review sites. Before they book their next trip, consumers inevitably read what others have to say about your hotel properties. In fact, it’s a near-universal activity. According to research by Cornell University, 93 percent of travelers use online reviews before choosing a hotel.

Hospitality management knows all too well the impact this can have on reservations and their average daily room rate.

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April 20, 2018

What’s on your phone? Today’s personal devices have an app for everything, from tracking fitness to recording meals to improving mindfulness. In 2018, Accenture reported that 75 percent of consumers believe technology is important to managing their health. And almost half – 48 percent – use health-related mobile or tablet apps, a dramatic rise from 2014’s 16 percent.

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