THE MITEL BLOG

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August 12, 2024

3 Tips to Transform Your Contact Center Customer Experience

How can you turn unsatisfied customers into brand loyalists? Contact centers are pivotal for the customer experience – here are three ways to transform CX.

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Digital Transformation

August 05, 2024

5 Ways Mitel Aligns Portfolio and Future Innovations

Discover Mitel's hybrid cloud strategy post-Unify acquisition, driving seamless UC integration, enhancing frontline worker productivity, and fostering innovation with AI.

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Culture

July 31, 2024

Celebrating Mitel’s Month of Service: A Tribute to Mitel Serves Volunteers

Explore Mitel's 2024 Month of Service, where employee volunteers make a global impact through diverse community and environmental efforts.

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Expert Insights

July 29, 2024

The Future of Business Communications: Insights from Mitel CMO Eric Hanson

CMO Eric Hanson explores how Mitel's hybrid, integrated approach to business communications drives innovation, flexibility, and real business value.

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Application Integrations

July 24, 2024

Enhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions

Discover how Mitel's new integrations boost frontline worker productivity and streamline operations. Check out the latest Mitel Solutions Alliance and Technology Partner Programs updates.

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Reliability & Redundancy

July 22, 2024

Ensuring Communication Continuity in an Increasingly Challenged IT Landscape

In the wake of the recent CrowdStrike incident, discover Mitel's strategies for ensuring business communication continuity and resilience in a challenging IT landscape.

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Company News

July 15, 2024

A Look Back at Mitel Next DACH 2024

Check out our recap of Mitel Next 2024 DACH, our signature annual partner conference, in Cologne, Germany.

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Company News

July 11, 2024

Mitel's Products, Programs, and People Awards in 2024 (so far)

A round-up of the successes Mitel has celebrated in the first half of 2024.

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Company News

July 10, 2024

Mitel in The News: 6 Stories You Might Have Missed in June

Catch up on Mitel's media and news highlights from June 2024.

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Communications & Collaboration

July 08, 2024

Out of Office? How to Write the Perfect OOO Message

Learn how to create effective out-of-office messages with these five dos and four don’ts. Ensure smooth communication while you're away with our expert tips and templates.

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