The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts

Mitel is partnering with Google Contact Center AI to bring you a more intelligent customer experience across our core contact center platforms. Discover how contact center artificial intelligence can take your customer experience into the future.

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Retailers can use unified communications to enhance collaboration and bring more relevant products to market in record time.

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What value do schools gain from an investment in cloud communications technology? What you can do this summer to expand capabilities? 

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Onboarding new hires is a real headache for growing companies. But business mobile communication and collaboration applications can help them engage new employees and bring them up to speed quickly.

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Digital Transformation | July 16, 2018

Cloud communications enables retailers to deliver a customer experience the way consumers expect it to be –as a single, ongoing conversation.

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Consumers demand speed, convenience and knowledge. By delivering on those demands, communications technology enables businesses to deliver a stellar customer experience.

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Cloud communications helps contact centers increase profit for sports organizations. Consider these eight profit-driving benefits.

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K-12 schools need modern communications tools. Here’s how they can migrate to cloud communications while leveraging existing infrastructure.

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Productivity & Efficiency | July 05, 2018

Unified communications enables all stakeholders to participate in the design process, delivering product to market faster, and with better results.

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Unified communications gives healthcare IT teams tools to improve collaboration, support patient satisfaction, comply with regulations and capture revenue.

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