Healthcare Case Studies

Patient care is first and foremost for our healthcare customers. Streamlined workflows and simple call center solutions help our healthcare customers serve their patients faster, allowing for better outcomes and positive experience. See what they have achieved with Mitel.

Healthcare Case Studies

Healthcare

From private practices to regional hospital systems, our healthcare customers put their patients first. Patient-friendly communications workflows combined with efficient staff management systems and integrations with key electronic healthcare records systems help our healthcare customers stay focused on healing.

MedQuist

MedQuist was growing, and they need a cost-effective communications system that grew along with them.

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La Citadelle Regional Hospital

La Citadelle Regional Hospital needed to improve scheduling efficiency and reduce wait time.

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Kids Plus Pediatrics

Kids Plus Pediatrics needed a new phone system that would connect their offices.

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Jessie May

Jessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.

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Community Physicians Group

Community Physicians Group had an expensive, under-performing communications system that kept dropping calls. They decided to upgrade to a modern solution that was feature-rich, affordable and scalable to allow for future expansion.

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BMI Health

When it came time for BMI Health to move their primary contact centre to new facilities, they saw an opportunity to upgrade to a new system with expanded capabilities.

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Welch Dental

Welch Dental needed a way to handle, track and verify a high call volume and improve customer service.

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Valley ENT

Powerful communications solution provides cost-effective mobility for ValleyENT medical practitioners and greater accessibility for patients.

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Tulane Health Science

The Tulane Health Science Center needed a secure and cost-effective communications tool for remote workers, and found the solution with Mitel.

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Tessie Cleveland Community Services Corporation TCCSC

For a more reliable, secure way to communicate, TCCSC turned to Mitel.

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TELErhythmics

TELErhythmics relied on Mitel to introduce it to technology that could keep up with the new communication demands this paradigm demands.

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Nottinghamshire Health Informatics Service

NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.

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HealthEast

HealthEast worked with Mitel to upgrade its contact center and communications solution.

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Group and Pension Administrators

Group & Pension Administrators (GPA) needed to reduce costs and migrate to the cloud.

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Gore Health

A healthy communications solution delivered at Gore Hospital, delighting staff and patients.

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East Midlands Ambulance Service

EMAS worked with Mitel to remove system limitations and increase performance.

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Capstone Pediatrics

Mitel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits.

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Callidus Health

HIPAA compliant communications platform adheres to strict regulations for healthcare communications suite.

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Amstelland Hospital

When Amstelland Hospital in Amstelveen started looking for a replacement for its telephone switchboard, one of the most important requirements was optimum accessibility via portable handsets.

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