Customer success

Companies across the globe rely on Mitel to power 2 billion connections every day so they can connect, collaborate and take care of their customers

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Major League Baseball

“Mitel is a global leader in providing the kind of sophisticated, custom communications network that addresses the unique needs of Major League Baseball and our 30 Clubs."

Chris Marinak, MLB Executive Vice President, Strategy, Technology & Innovation, Major League Baseball

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Hyatt Hotels

“The hospitality business is always on. We’re 24 by 7 by 365-day business. One of the reasons we selected Mitel, is because of that market presence, and the understanding of the hospitality industry.“

Jeff Bzdawka, Senior Vice, President of Global Hotel Operations, Hyatt Hotels

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Carlsberg

"It will be the best phone system for us for a long time."

Soren Orland Petersen, Electric and Telecom Manager, Carlsberg

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Make-A-Wish

Since 1980, Make-A-Wish America has fulfilled over 270,000 wishes for children with life-threatening illnesses and their families. Communication and collaboration are at the heart of what they do, as they rely on a vast network of over 27,000 active volunteers and 62 local chapters. Discover how Mitel is helping make those connections more simplified and more meaningful through mobile cloud technology.

Mitel customers
Carlsberg Breweries

Carlsberg Breweries was moving from a single-country phone system to unified system across 9 different countries in Europe.

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Hyatt Hotels Corporation

Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.

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Pacers Sports and Entertainment

Pacers Sports & Entertainment is a high performance company that relied on Mitel for a high performance communications solution.

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Customer Success

  • Education

    From mass notifications to flexible mobile applications, Mitel customers are keeping their campuses connected, today and into the future. See how Mitel has helped our education customers leverage existing investments, improve student outcomes and provide a better learning experience.

  • Financial Services

    Seamless communication is vital to the day-to-day operation of your financial organization, whether you're collaborating with co-workers or talking directly to a customer in need. To build trust, you need to be reachable through multiple channels with a connection you can rely on, and that's where Mitel comes in.

  • Hospitality

    Your guests are judging your property even before they arrive, so it's important to partner with a communications technology provider who can help your business build a personalized, efficient and painless guest experience. From ease of check-in to faster room turnaround, Mitel's hospitality customers have found innovative, seamless ways to exceed their guests' expectations.

  • Legal Services

    Communications are central to the success of every law firm. In a profession that depends on swift, accurate information, a missed message can mean mistakes, delays, or worse. Mitel's legal services clients have found reliable ways to be present for their clients, no matter where in the world they might be.

  • Retail

    Retail businesses come in all shapes and sizes, and our retail customers are no different. From auto dealerships to retail food stores, each of our retail customers has found ways to streamline processes, save time and reduce costs with our Mitel solutions.

  • Sports and Entertainment

    When the score's tied and your fans are focused on the game, you don't want to worry about your business communications. Our sports and entertainment customers stay focused on building a better customer experience by letting Mitel tackle their communications technology.

  • Field Services

    Field services companies depend on flexible, mobile-friendly communications, connecting field technicians with home offices and customers. Staying connected isn't just important, it's critical for field services companies to succeed. Mitel's field services customers stay connected no matter what, saving time and money, while exceeding their customers' expectations.

  • Government

    National, state or local governments need reliable, efficient communications so they can stay connected with the communities they serve. Mitel's government customers of all sizes have found ways to better communicate, provide services and reduce costs, by selecting the right communications systems.

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    Healthcare

    From private practices to regional hospital systems, our healthcare customers put their patients first. Patient-friendly communications workflows combined with efficient staff management systems and integrations with key electronic healthcare records systems help our healthcare customers stay focused on healing.

  • Manufacturing

    Coordinating production across multiple lines or locations requires effective and efficient communications. Cost savings and revenue generating opportunities are key for Mitel's manufacturing customers, and the right communications systems help them achieve their goals.

  • Non Profits

    From local food banks to big names, like the Make-a-Wish Foundation, Mitel's nonprofit customers all need the same thing: efficient and seamless communications with the people they serve. With the right communications system in place, Mitel's nonprofit customers are better able to stay focused on their missions, and spend less time managing unwieldy technology.

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