National, state or local, governments need reliable, efficient communications so they can stay connected with the communities they serve. Mitel's government customers of all sizes have found ways to better communicate, provide services and reduce costs, by selecting the right communications systems.
Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system, and discovered MiCloud Connect.
Read MoreThe bustling port city of Baltimore, the 29th largest city in the US, is home to John Hopkins Hospital, the Inner Harbor Historic Seaport, and two professional sports teams. It employs almost 14,000 people across more than 60 agencies and departments.
Read MoreThe City of Marseille wanted to modernize its entire telephony system by adopting a two-step approach: an iso-functional migration and progressive addition of unified communications services.
Read MoreOakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.
Read MoreThe City of York Council looked into how the council’s voice and data networks could be managed more efficiently, and turned to Mitel. After witnessing the improvements, the neighboring council of Harrogate Borough decided to upgrade its communications solutions as well.
Read MoreThe City of Hasselt needed a communications system that better matched its customer experience goals. By updating their communications technology, they were able to centralize and improve multiple functions and provide citizens with better overall service.
Read MoreLocated on a small island, with city hall situated only four blocks from the ocean, the City of Atlantic Beach found that maintaining a functioning communications system during extreme weather was often a challenge.
Read MoreMitel provided the City of Charles Sturt with a platform to improve the ability to communicate between various offices and streamline customer service delivery.
Read MoreInnovative MiVoice Connect helped PSEA leapfrog from an expensive, aging telephony system to the most technologically advanced solution in the industry.
Read MoreA chatbot solution promised to provide the North Yorkshire County Council with a cost-effective way to offset the volume of calls and webchat requests coming into its internal IT service desk.
Read MoreMilton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.
Read MoreMalvern Hills District Council embraces Mitel unified communications to support virtual team collaboration.
Read MoreSeamless communication is vital to keeping the Super Bowl secure.
Read MoreColerain Township leveraged their fiber optic infrastructure with Mitel, adding voice capabilities and improving efficiency.
Read MoreMitel’s Connect ONSITE unified communication solution allows City of Rancho Cucamonga employees to stay seamlessly connected, and accessible to residents, from anywhere.
Read MoreAshford Borough Council has been expanding its voice services with Mitel Communications Director (MCD), and around the Mitel Contact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.
Read MoreVirginia Utility Public Service went with Mitel to help keep excavators and diggers safe.
Read MoreThe United Service Organization depends heavily on it’s VoIP phone service, so they worked with Mitel to ensure that technology was reliable and cost-effective.
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