- Telecommunications
- Europe
- Enterprise
- Premise
H1 Communication AB
H1 recognizes that it serves as an important representation of each client’s brand. To truly go above and beyond baseline customer service, H1 required technology to support its goal of superior customer experience, no matter the industry.
"MiContact Center Enterprise is easily adaptable to customer-specific solutions, which means we can deliver greater value to customers beyond the traditional KPIs, such as availability, service level agreements (SLA), and average handle time (AHT)."
-Magnus Larsson, CIO.