Your guests are judging your property even before they arrive, so it's important to partner with a communications technology provider who can help your business build a personalized, efficient and painless guest experience. From ease of check-in to faster room turnaround, Mitel's hospitality customers have found innovative, seamless ways to exceed their guests' expectations.
A&K has chosen to standardize on a Mitel 3300 IP Communications Platform (ICP) with IP phones throughout its entire organization to improve customer service.
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Starwood went looking for a better way to handle their communications, and found Mitel.
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Radisson Blu Hamburg, together with the hotel’s long-standing ICT service provider, sought a reliable, state-of-the-art communications system that would be easy to manage and take productivity to the next level.
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After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.
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Worldhotels saved money and ensured a global reach with MiCloud Connect.
Viking Line stopped dropping calls and got a more flexible communications system when it purchased Mitel.
Mint Hotels was looking to stay on top of the latest communications technology, so they looked to Mitel for help.
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To improve productivity and the customer experience, Mainsail Lodging and Development turned to Mitel.
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Case Study
Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.
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Hotelbeds was growing, so they worked with Mitel to strategically grow their communications solution as well.
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Firmdale Hotels improved the guest experience using Mitel Performance Analytics.
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Red Funnel improved its customer satisfaction levels by working with Mitel to better connect its employees to its customers across platforms.
