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Hospitality Case Studies

The right guest experience means your customers will not only return, but rave about your business. Our hospitality customers have found unique ways to take their guest experience to the next level. See what they've achieved with Mitel.

Hospitality

Your guests are judging your property even before they arrive, so it's important to partner with a communications technology provider who can help your business build a personalized, efficient and painless guest experience. From ease of check-in to faster room turnaround, Mitel's hospitality customers have found innovative, seamless ways to exceed their guests' expectations.

Case Study
Starwood Hotels - Resorts

Starwood went looking for a better way to handle their communications, and found Mitel.

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Worldhotels

Worldhotels saved money and ensured a global reach with MiCloud Connect.

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Viking Line

Viking Line stopped dropping calls and got a more flexible communications system when it purchased Mitel.

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The Dixon Hotel

After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.

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Red Funnel Ferries

Red Funnel improved its customer satisfaction levels by working with Mitel to better connect its employees to its customers across platforms.

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Radisson Blu Hamburg

Radisson Blu Hamburg, together with the hotel’s long-standing ICT service provider, sought a reliable, state-of-the-art communications system that would be easy to manage and take productivity to the next level.

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Mint Hotels

Mint Hotels was looking to stay on top of the latest communications technology, so they looked to Mitel for help.

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Mainsail Lodging and Development

To improve productivity and the customer experience, Mainsail Lodging and Development turned to Mitel.

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Hyatt Hotels Corporation

Mitel’s understanding of the hospitality business is the reason Hyatt Hotels relied on Mitel to provide the communications solutions they needed.

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Hotelbeds

Hotelbeds was growing, so they worked with Mitel to strategically grow their communications solution as well.

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Firmdale Hotel

Firmdale Hotels improved the guest experience using Mitel Performance Analytics.

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Abercrombie and Kent

A&K has chosen to standardize on a Mitel 3300 IP Communications Platform (ICP) with IP phones throughout its entire organization to improve customer service.

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