Product hero

Pennsylvania State Education Association

PSEA moved to a cloud-based solution, which didn’t work well and was scrapped after five months. Hesitant to try another hosted system right away, the organization decided to implement the ground-breaking MiCloud Connect.
DOWNLOAD NOW

“We gave each vendor a day for the presentation,” said  IT Support Coordinator Doug Good. “Compared to the other vendor’s solution, which just seemed like an old system where everything was slapped into place and bolted on, Mitel was designed from the ground up to be one unified messaging system. Once we saw what Mitel offered, we quickly realized that’s the way we wanted to go.”

The organization also spoke to references. A local state agency in the area was using a Mitel VoIP solution. Good’s team was able to experience the Mitel solution firsthand and was further impressed with its robust functionality, flexibility, and customization options.

Goals
  • Multiple on-site systems with lack of centralized management
  • High third-party support costs
  • Seeking to replace disparate systems with one cutting-edge telephony solution
Results
  • Robust, modern telephony features
  • Single, centralized, managed system
  • Excellent service and support
  • Innovative leading-edge technology
  • Maintenance savings of about $25,000 a year 

Find The Perfect Solution for Your Business

Solutions
SIMILAR SUCCESS STORIES
General image of university students
Case Study
Global Public Research University in California

This California global public research university educates more than 19,000 students in liberal arts, engineering, science, and technology annually. Its communications needs have changed over the years, but its mission is to encourage learning, research, and connection.

Read More
Students working with laptops
Case Study
Binghamton University

Enrolling more than 18,000 students across three campuses in upstate New York, Binghamton University had complex telecommunications needs, encompassing a range of services, including emergency phones, elevators, courtesy phones, and parking gates.

Read More
image of the city of Baltimore
Case Study
City of Baltimore

The bustling port city of Baltimore, the 29th largest city in the US, is home to John Hopkins Hospital, the Inner Harbor Historic Seaport, and two professional sports teams. It employs almost 14,000 people across more than 60 agencies and departments.

Read More
Ready to talk to sales? Contact us.
Find a Partner (844) 319-5912 Email Us