When Worldhotels split from its sister company, IHS, an entirely new communications solution had to be implemented that would seamlessly incorporate the existing phone numbers and take into account the shortage of space at various locations. The response to global alignment, the requirement for mobility and flexibility and limited space soon made it apparent that Worldhotels would greatly benefit from a Cloud solution.
Michael Bell, Senior Sales and Consulting Manager with IT services provider Black Box, introduced Mitel as the preferred solutions provider. Worldhotels also considered a number of other options such as Innovaphone and NFon, however Mitel was the only provider who could meet all the requirements, uniquely positioned to integrate existing phone numbers and transition them to Skype for Business.
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In the fall of 2014, the technicians at the Radisson Blu Hamburg, together with the hotel’s long-standing ICT service provider, sought a new telephone system.Read More
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