LOGIN PORTAL
Americas
Europe
Oceania
Business Phone Systems
Collaboration
Contact Center
Phones & Accessories
Apps & Developers
Your Business Need
Your Industry
Your Business Size
Our Services
Our Products
Blog
About Mitel
Careers
Customer Success
Resource Center
Location: United States
There is no doubt that changes in the wider world have altered how businesses operate. Customer expectations have also changed, with seamless cross-channel digital experiences and more personalized online interactions high on their agenda. It’s no surprise then that more organizations are rethinking both their long-term customer (CX) and employee experience (EX) strategies. The future resilience and success of businesses will depend on shaping an operational culture that intertwines the two.
In this short video, a 451 Research expert shares their thoughts on common mistakes made when evolving to a hybrid working environment. Plus, you’ll learn how to create a perfect balance between home and office working.
The future is now: Embracing hybrid working As we evolve from entirely home working to a blend of in-office and remote, the challenges organizations face are also evolving. The focus now is on enabling employees to seamlessly switch between multiple locations and remain productive. 451 Research’s series of three business impact briefs provides guidance on the operational challenges currently faced by organizations, as well as best practice on how to overcome them.
Check out the other reports below ↓