Improve Healthcare Communications and Productivity
Drive Operational Excellence to Avoid Employee Burnout
Healthcare Staffing
Operational Excellence
Digital transformation is critical for today's healthcare operations. Effective workflows drive operational excellence, which helps alleviate staff burnout and has a measurable impact on the quality of patient care and patient outcomes.
Communications
When a single conversation can be life-changing, having the right communications system can be a lifesaver. Mitel ensures timely access to colleagues as well as critical information sourced using virtual AI assistant technology to help you reach the right person and make informative decisions at the right time.
Operations and Productivity
Mitel helps you harmonize and gradually migrate the different elements in your communications system so they work efficiently, seamlessly, and improve the processes, resources, and applications you use every day.
Reliable. Easy to use. Migrate at your own pace.
Our team is ready to help you find the solution that's right for you.
Optimize Business Workflows
Add collaboration capabilities that enable everyone in the care chain to join care planning meetings using voice, text, or video securely and spontaneously on any device from any location. With APIs that let you securely integrate communications and collaboration capabilities into existing health information technology systems, Mitel solutions help you simplify workflows and reduce delays when coordinating patient admissions, transfers, handoffs, and discharges.
Automate Repetitive Tasks
Use contact centers to accelerate management of patient communications. With Mitel Contact Center, you can:
• Triage and prioritize patient calls
• Use automated voice, email, and chat messages to track patient recovery, provide prescription renewal reminders, and reduce the number of missed appointments
• Add integrated voice response (IVR) technology to help patients navigate systems to reach the right department in your facility
• Include voicemail-to-text and text-to-speech capabilities in your messaging platform
Mitel Workforce Optimization
Empower your staff with Mitel Workforce Optimization solutions that are proven to improve both the efficiency of your organization and the quality of your customer experiences.
Mitel Collaboration
Create, collaborate, and share ideas more easily than ever before using voice, video, and instant messaging solutions from Mitel's collaboration suite.
Integrations
Build communications right into your healthcare business — in your workflows and your applications — with Mitel's simple third party integration tools and easy-to-use APIs.
Case Studies
Gore Health
A healthy communications solution delivered at Gore Hospital, delighting staff and patients.
Blanchard Valley Health System
With a new Mitel communications system in place, this health care system was able to truly be there for patients, even during the chaos of the COVID-19 pandemic.
MedQuist
As MedQuist grew, so did their communications and real estate costs.