Sycurio Card Protect Voice+
by Sycurio
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Sycurio’s cloud-based solution for contact center, remote agents and field-based operations delivers secure, easy to use solutions for voice-based and digital payments across your entire business.



App Overview

Whether you are a Bank, an online Retailer, a Travel Agency, a Healthcare provider, or even an Education Facility, you are required to have in place a robust Data Security strategy and comprehensive internal controls. Any organization that collects credit card information from customers must be ready to manage this requirement while providing a compelling customer experience. Sycurio’s Card Protect Voice+ integrates with Mitel’s MiVoice Business and MiContact Center Business applications to help these institutions comply with PCI DSS regulations.



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Screenshot 4 of Voiceplus Agent
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Benefits of Card Protect Voice+

Secure

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Automatically secure customers' personal data during financial transactions.

Regulatory Compliance

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Securely captures and dynamically verifies credit, debit card and bank account information in Card Not Present (CNP) for PCI compliancy.

Easy Integration

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Seamlessly integrate Sycurio's Card Protect Voice+ with CRMs, telephony, IVRs, and Contact Centers.

Features

  • Communication channel protection: Phone, Chat, Message, Email, Bots etc.
  • Secures credit cards, debit cards, bank accounts, and PII
  • Simplifies regulatory compliance for PCI-DSS, GDPR, HIPAA
  • Secure browser, reporting and monitoring of the infrastructure
  • Integrate seamlessly with CRMs, Telephony, Payment Service Providers, IVRs, CCaaS, UCaaS, and more
  • Use familiar telephone keypad or speech recognition
  • Agents cannot hear or see any secured data
  • An easy, secure and consistent experience across all voice and digital channels
  • Agent-friendly payment process built into their CRM call flow
  • No requirement to work in a ‘clean room’ as there is no access to secured data
  • Enables more flexible working – work remotely and securely with confidence
  • Significantly reduces the cost and resources required to ensure PCI DSS compliance
  • Mask all sensitive customer data from recordings
  • Enable secure IVR payments
  • Comprehensive high-availability deployment options
  • Removes a considerable proportion of your compliance obligations for PCI DSS

Compatibility & System Requirements


Certification

Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.

How to Get

Please visit www.sycurio.com

Key Resources

Sycurio Brochure.pdf

Support

Application support: Please contact Sycurio at www.sycurio.com
Integration support: Please contact your Mitel Channel Partner/Reseller

About

Sycurio helps organisations simplify how they manage payment security, regulatory compliance and consumer data protection. Our industry-leading data security solutions and services enable you to safeguard every customer interaction, in every channel.

Email:[email protected]
Website:https://www.sycurio.com
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