Your home for the latest on business communications trends, tips, news and announcements.
Topic: Security & Compliance
As artificial intelligence and unified communications blend, organizations gain an extremely powerful set of tools. But security is still a main priority.
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September is National Preparedness Month by Ready, a National public service campaign., so it is an opportune time to bring to attention the need for preparedness in our schools and those impacted by emergency-related events.
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With data growing faster than ever before, your business communications network performance is crucial, and gathering and leveraging data to inform important decisions can make all the difference. Here are our top 3 best practices for data-driven decision-making with performance analytics.
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Governments and schools must meet state and federal safety rules like the new Kari’s Law on 911. Learn why on-site and mass notification are essential features.
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The rules are changing about outbound dialing in the UK. Starting in March 2017, Ofcom (UK communications regulator) will start imposing penalties for silent and abandoned calls.
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Los Angeles. South Carolina. Arizona. These are just some of the recent incidents involving ransomware – a method by which outsiders can cripple a computer or entire system. While there are several steps organizations can take to prevent such attacks, one of the most effective ways of counteracting the threat is to use a hybrid cloud model, combining elements of on-premise and cloud systems.
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Year after year, a perceived lack of security is the #1 concern that keeps CIOs from fully investing in the “common” (i.e., public) cloud.
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There’s no shortage of information on the advantages of a cloud communications system. When you combine them with the capabilities of an on-premises phone system, you’ve got the unique benefits of a hybrid cloud communications platform—taking advantage of the best of both worlds. Jackpot, right?
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What keeps IT managers up at night? Security issues—and for good reason. Toll fraud, which is defined as any unauthorized use of a businesses telephone system and carrier services, cost victims $4.73 billion globally last year. So what can be done to prevent toll fraud? Three experts shared some tips and best practices.
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[infographic] Hotel apps have opened up a world of new possibilities for hoteliers. They can be used to upsell and make special offers, deliver coupons, customize guest experiences, enable new kinds of services, enable automated processes and much more. But how do you balance guests’ desire to keep their personal information private while still adding value to your hospitality business?
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