The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Latest Posts
Roundups | December 27, 2018

At Mitel, we’re fortunate to work with an incredible partner community full of deep, diverse expertise. So, each month, we share some of that expertise by highlighting partner blog posts about the business communications topics relevant to modern IT pros.

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Roundups | December 26, 2018

As 2018 comes to a close, let’s look back at some blogs covering important changes in business communications from this year, from digital transformation to cloud communications, and more.

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Customer Experience & Call Center | December 20, 2018

Upgrading to an innovative cloud contact center solution ensures your business is leveraging the latest and greatest technology to boost customer satisfaction and increase agent productivity. Here’s how three organizations in different industries across the globe use cloud contact center solutions to do just that.

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Conferencing & Collaboration | December 19, 2018

Artificial intelligence and unified communications are poised to transform how medical professionals, patients and researchers collaborate and communicate.

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Digital Transformation, IoT & M2M | December 17, 2018

Data analytics is the latest of the car dealership tech trends driving sales, a better customer experience and smarter call centers.

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Productivity & Efficiency | December 13, 2018

Unified Communications as a Service powers businesses to improve their agility and accelerate innovation.

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CEO Rich McBee reflects on how Mitel’s recent successful acquisition by Searchlight Capital Partners will help Mitel drive digital transformation and deliver solutions to customers faster.

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Conferencing & Collaboration | December 10, 2018

Several team collaboration trends are making it possible for employees to reduce email overload and shrink their inbox.

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Conferencing & Collaboration | December 06, 2018

These six tech trends are paving new ways for team collaboration both inside and outside conference room.

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When the Internet of Things and communications solutions work together, collaboration enables faster decision-making in every aspect of business.

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