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Woman on Laptop using MS Teams with MiCloud Connect

Product News | March 31, 2021

MiCloud Connect for Microsoft Teams is a direct routing solution that integrates MiCloud Connect's cloud telephony into the Microsoft Teams interface. This allows users to stay within the collaboration app they already use, while giving them access to MiCloud Connect features.

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3 Easy Ways You Can Build High Performance Customer Moments

Customer Experience, Digital Transformation | March 29, 2021

Find out the three-step formula to meet and exceed the increased needs of an increasingly digitized marketplace.

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Don't Always Chase That Shiny New Thing

Partners | March 23, 2021

In the fickle arena of online marketing, how do you know if you're succeeding? Mitel's online marketing manager tells all in this episode of the Making Connections Podcast.

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Technology as a Prerequisite for Leadership and Communication

Expert Insights | March 23, 2021

Werner Hingerl, Managing Director at Mitel Austria & Central South Eastern Europe, Turkey & Israel, in an interview on how he has adapted his management style and what it takes to be entrepreneurial in these times, in addition to the appropriate technology solutions.

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An Honest Look at Hitting the Mark with Today's Inside-Out Communications

Communications & Collaboration, Customer Experience | March 22, 2021

Just as happy agents make happy customers, so does strong team communication make for a stellar customer experience.

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Setting the Course for a New Communications Culture in the Middle East and North Africa

Communications & Collaboration, Expert Insights | March 22, 2021

The coronavirus pandemic caused widespread concern and economic hardship for consumers, businesses and communities across the globe. As a response, Mitel launched short-term and long-term strategies to address the needs in the Middle East and North Africa region.

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3 Reasons Why the Cloud is Every Business’ Ultimate Safety Blanket

Digital Transformation, Cloud Migration | March 16, 2021

Like it or not, unexpected events like the pandemic will happen again. Moving your communications to the cloud will keep your business resilient and relevant. Here's how.

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How Women Are Conquering the Challenge of Pandemic Times

Culture | March 10, 2021

Read this treasure of personal anecdotes, wisdom, encouragement and tips from women in the Mitel community as they get candid on how they've risen victorious over the challenges of pandemic times.

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Building a Collaboration Strategy for the Evolving Workplace

Remote Working, Communications & Collaboration | March 10, 2021

With the world of work forever changed by the pandemic, it's time to reevaluate your business communications strategy. SMB Group's Laurie McCabe and Mitel's Mona Abou-Sayed take you through the considerations.

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