Your home for the latest on business communications trends, tips, news and announcements.
A hosted PBX service improves the customer experience, raises employee productivity and is easy to deploy and scale-and these are only a few of its benefits.
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Implementing new collaboration tools can be dicey. But with a VoIP phone system, overcoming any obstacle is a breeze.
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Small businesses need communications tools to make life easier. A hosted phone service offers several features that simplify work and improve productivity.
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Discover the difference between omnichannel and multichannel, and why an omnichannel approach is right for your business, including technology tips.
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With VoIP phones, small teams increase productivity, stay mobile, communicate effectively, save money and ultimately do business more profitably.
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Service providers can improve customer satisfaction and drive revenue by leveraging these six best practices.
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After multiple acquisitions and a season of intense growth, Mitel needed more rapid issue resolution and less downtime. The company deployed its own Mitel Performance Analytics, and the results were game-changing.
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How and where we work is changing. Mitel CEO Rich McBee explains the impact communications technology is having on this change in this Futures In Focus podcast.
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Artificial intelligence (AI) is becoming a competitive necessity, and retailers should supplement their operations with it while maintaining a human touch.
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We are pleased to announce that Mitel's business VoIP software, MiCloud Connect, has been selected as a Best Business Tool for 2019 by Newsweek. Read on to find out what makes our hosted VoIP software a best business tool.
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