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On-Premise & Cloud Phone Systems for the NHS and Private Healthcare: Hospitals & Large Healthcare Providers

Truly seamless communications and collaboration lets you focus on patients and staff instead of processes. By modernising your existing healthcare communications systems to a Mitel on-site or private cloud phone system, you'll be a part of the digital healthcare transformation. You'll revolutionise your patient experience, regardless of whether you're a part of the NHS or are in the private healthcare sector, all while maintaining strict GDPR standards. Don't let outdated communications keep you from what matters most: improving people's lives. 

Large Healthcare Solutions     |     Improve Productivity     |     Increase Revenue

Better Healthcare Communications Integrations For Patient-Centered Care


To make a difference in healthcare, you need a different kind of communications system—a modern, high-performance on-site communications solution or cloud phone system that supports omnichannel interactions. Mitel solutions help you have better communication with your patients - on their terms - while decreasing
Did Not Attend (DNA) rates and giving your staff mobility so they spend less time on non-core tasks. You’ll be free to focus on people instead of complicated workflows with modern, digital solutions that help you deliver services that make an impact.

We're more than just phones. Mitel applications and solutions unify facility communications, simplify workflows and improve engagement and collaboration between staff. They can also integrate into your current communications deployment and add value to your existing investments with on-site or cloud options. 

Tailored Healthcare Cloud Communications Solutions

Whatever your unique need, we've got you covered. Mitel phone systems are the perfect solutions for healthcare providers:


Time is a crucial aspect of any hospital environment. Simplifying workflows and minimising time spent communicating across different platforms lets you get back to what really matters: saving lives.

Large Healthcare Providers

Don't let outdated contact centers keep your patients from being healthy. Join the digital transformation and unify your workforce with seamless, scalable communications whether your employees are remote workers or are spread out over multiple service centers, clinics or facilities. 

Reliable. Easy to use. Hassle-free to switch.

Our team is ready to help you find the solution that's right for you.

Transforming Healthcare CommunicaTIONS sYSTEMS


It’s time to make your healthcare communications systems digital. Move from analogue to IP solutions and reap the benefits of continuous connectivity, increased mobility and deeper back office integrations that lead to lower DNA rates. Suddenly, vital components of an efficient healthcare pathway, such as shared services or online bookings management, are available at any time, from any device thanks to the Mitel software integrations that unify communications across departments and locations.


Your patients want more control over how they interact with the NHS or their healthcare providers and hospitals. Connect with them on their terms and on their preferred platform. Whether you’re communicating through email, messaging, or live chat, Mitel’s omnichannel collaboration applications can be integrated into your current communications system, so your staff can start collaborating between themselves and with patients.


Future proof your investment with the right migration path. By investing in a communication system that fully integrates with existing healthcare applications, you can simplify your facility’s environment while improving safety and security, promoting greater communication and collaboration between staff and delivering great service throughout the entire patient experience. Mitel will work with you to determine the path that’s best for you so you don’t have to rip-and-replace your current system.


If transforming the patient experience is what you’re after, then make your staff mobile. Mitel solutions are perfect for replacing pagers, establishing a mass notification system across your facility and integrating a nurse call feature into any device. Spend less time figuring out how to communicate with your patients and more time improving their lives.

On-Premise and Cloud Healthcare Communications Solutions
MiCloud Flex
With MiCloud Flex, you can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity and mobility. Designed for large enterprises and organizations that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud.
MiVoice Business
MiVoice Business is an on-premise business phone system and communications platform that has everything your organization needs to deliver great customer experiences, such as voice, messaging, mobility, presence, conferencing, collaboration and applications.
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MiContact Center Business
Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like email, chat, and social media.
Read More

On-Site & Cloud Healthcare Communications Case Studies

Case Study
Nottinghamshire Health Informatics Service

NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.

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Case Study
Jessie May

Jessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.

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Case Study
East Midlands Ambulance Service

EMAS worked with Mitel to remove system limitations and increase performance.

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You know your current communications system is outdated. We know a rip-and-replace deployment might not be the best solution. That’s why Mitel offers customisable deployment plans tailored for your facility’s individual needs – so you can digitally transform at a pace that’s right for you with an on-premise or cloud solution.
Mitel can support the complete communications ecosystem in healthcare organisations by integrating with other solutions that are already in place and adding value to existing investments.


“What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability.”
Randy Davis, CGH Medical Center 
Regardless of whether a private cloud or on-premise solution is what you need, you get the familiar phone and voicemail features you've come to expect. With instant collaboration, conferencing capabilities and even some call center software, you can get back to doing what you do best - delivering exceptional patient-care. Contact us and our sales experts will be happy to help you determine the solution that's right for you.
Ready to talk to sales? Contact us.