To make a difference in healthcare, you need a different kind of communications system—a modern, high-performance on-site communications solution or cloud phone system that supports omnichannel interactions. Mitel solutions help you have better communication with your patients - on their terms - while decreasing
Did Not Attend (DNA) rates and giving your staff mobility so they spend less time on non-core tasks. You’ll be free to focus on people instead of complicated workflows with modern, digital solutions that help you deliver services that make an impact.
We're more than just phones. Mitel applications and solutions unify facility communications, simplify workflows and improve engagement and collaboration between staff. They can also integrate into your current communications deployment and add value to your existing investments with on-site or cloud options.
Whatever your unique need, we've got you covered. Mitel phone systems are the perfect solutions for healthcare providers:
Time is a crucial aspect of any hospital environment. Simplifying workflows and minimising time spent communicating across different platforms lets you get back to what really matters: saving lives.
Don't let outdated contact centers keep your patients from being healthy. Join the digital transformation and unify your workforce with seamless, scalable communications whether your employees are remote workers or are spread out over multiple service centers, clinics or facilities.
It’s time to make your healthcare communications systems digital. Move from analogue to IP solutions and reap the benefits of continuous connectivity, increased mobility and deeper back office integrations that lead to lower DNA rates. Suddenly, vital components of an efficient healthcare pathway, such as shared services or online bookings management, are available at any time, from any device thanks to the Mitel software integrations that unify communications across departments and locations.
Your patients want more control over how they interact with the NHS or their healthcare providers and hospitals. Connect with them on their terms and on their preferred platform. Whether you’re communicating through email, messaging, or live chat, Mitel’s omnichannel collaboration applications can be integrated into your current communications system, so your staff can start collaborating between themselves and with patients.
Future proof your investment with the right migration path. By investing in a communication system that fully integrates with existing healthcare applications, you can simplify your facility’s environment while improving safety and security, promoting greater communication and collaboration between staff and delivering great service throughout the entire patient experience. Mitel will work with you to determine the path that’s best for you so you don’t have to rip-and-replace your current system.
If transforming the patient experience is what you’re after, then make your staff mobile. Mitel solutions are perfect for replacing pagers, establishing a mass notification system across your facility and integrating a nurse call feature into any device. Spend less time figuring out how to communicate with your patients and more time improving their lives.
NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.
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Jessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.
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EMAS worked with Mitel to remove system limitations and increase performance.
Read MoreYou know your current communications system is outdated. We know a rip-and-replace deployment might not be the best solution. That’s why Mitel offers customisable deployment plans tailored for your facility’s individual needs – so you can digitally transform at a pace that’s right for you with an on-premise or cloud solution.
