Product News
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Product NewsRead moreSmarter Support Starts Here: How Mitel Performance Analytics 3.6 Delivers Proactive Service at Scale
Discover how Mitel Performance Analytics 3.6 enables proactive monitoring, faster root cause analysis, and smarter support across hybrid environments. -
Company NewsRead moreMitel in the News: 15 Stories You Might Have Missed from 2025
Discover Mitel's significant milestones in 2025, including new partnerships, product launches, and insights from our industry experts. -
AIRead moreAnnouncing Mitel CX 2.0: A Platform Built for Enterprise-Wide Engagement
Mitel CX 2.0 is designed for enterprises that are looking to solve such disconnects between the patient/customer experience and employees, from frontline to back-office and the field. -
AIRead moreHow Mitel Workflow Studio Automates Business Communications for a Consistent Customer Experience
Workflow Studio provides the automation backbone to make that synchronization real, by connecting people, data, and processes into a single continuous flow. -
AIRead moreMitel Mid-Year Strategy: Staying the Course to Win in Hybrid Communications
Mitel strengthens its leadership in hybrid communications with AI-powered CX, Zoom integration, and a focused strategy designed to empower the evolving workforce. -
Company NewsRead moreMitel in the News: 5 Stories You Might Have Missed in June
Get up-to-date on Mitel’s strategy moving forward, our new global partner experience, and why building resilient communications is crucial. -
IndustriesRead moreThe Path to Modernizing Customer Engagement in Financial Services
See how regional banks, credit unions, and insurers can improve customer experience (CX), cut costs, and boost retention without overhauling existing financial service communications systems. -
Company NewsRead more
Mitel in The News: 5 Stories You Might Have Missed in March
Mitel's latest highlights include Mitel CX going GA, a roundtable discussion on balancing investments in AI and the cloud, and our CISO looks back at his first year on the job. -
Expert InsightsRead more
Watch: Martin Bitzinger on Mitel’s Innovation in Hybrid Communications and AI
Martin Bitzinger, SVP of Product Management, spoke to Evan Kirstel, B2B TechFluencer, about our vision for 2025 and beyond. -
Communications & CollaborationRead moreA Blueprint for Success: Mitel's Hybrid Communications Strategy
Achieving operational success is no easy task. It is rooted in a core business principle: understand your market, craft a long-term strategy, and execute with precision. In the fast-evolving world of IT, staying disciplined in this approach can be challenging.