Healthcare Communications Solutions & Phone Systems

Streamlining communications is critical to retaining healthcare professionals and providing a positive patient experience. By enabling more efficient and automated communications services, Mitel supports healthcare and elderly care organisations around the world with their modernization and digital healthcare transformation.

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Tailored Healthcare Communication Solutions to Meet Your Unique Needs

On-site and Hybrid Cloud for Healthcare Organizations

Find out how to modernize your healthcare phone system and contact center to transform patient experiences in elderly care and healthcare organizations.
Improve Productivity

Mitel creates effective workflows, which means quicker check-ins, quicker check-outs, and more productive shifts.
Patient, Resident and Staff Experiences

Better patient, resident and staff experiences mean higher satisfaction rates

Find the right healthcare communications solutions for your organization.

A Better Experience for Patients & Healthcare Providers

Privacy in Healthcare

Patient privacy is a growing concern, especially in light of strengthened privacy and security regulations. Mitel Healthcare Services Solutions provide common controls that organizations can use to address requirements in their regulated environments, such as security, privacy, and anti-fraud measures (e.g., PCI DSS, GDPR, HIPAA, call recording regulations) via product features or through partnerships with providers.*
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We Care Better When We Work Together

Thousands of satisfied healthcare organizations worldwide trust Mitel to provide solutions that improve patient communications and care. Mitel's collaboration and integration with healthcare applications, smart API solutions, and CloudLink next-generation cloud platform create cost-effective and secure end-to-end solutions that improve interactions between your employees and your patients. Our current integrations have improved patient experiences and trust throughout the entire lifecycle.
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We Support Your Success

Mitel increases the success of your healthcare organization by supporting your digitization journey through automation, remote working solutions, mobility access, streamlined workflows between staff and apps, and instant access to data. Mitel’s phone systems for healthcare and contact center solutions enables AI-supported automation via patient self-service appointment bookings and reminders, competency-based routing to reach the right staff at the right time, and omnichannel support for your patients.
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Why Healthcare Organisations Trust Us

"Our team uses the product on a daily basis and the support we have received has been exceptional from day one."

Rob Merson

Engineer, NHS Grampian

"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."

Mike Press

Assistant Director of IT, Nottinghamshire Health Informatics Service

"When a 999 call is made, every second counts; it is mission critical that we have the right communications technology to help get us to patients as quickly as possible."

Neil Brennan

Control Communications Manager, East Midlands Ambulance Service

See More Healthcare Stories

Helpful Healthcare Communications Resources

Blog

How To Improve The Healthcare Patient Guest Experience

Your healthcare facility's guest experience affects your reputation and bottom line. Here are three ways to make a memorable hospital guest experience.

White Paper

How Mobile Unified Communications Transforms Clinical Workflows

As healthcare providers continually identify opportunities for clinical system improvement within their health facilities, inefficient collaboration within multi-professional teams is a major challenge.

Infographic

Healthier Communications For Healthier Patients

Healthcare firms improve health outcomes with communications technology that increases staff efficiency while also lowering costs.

*Controls enabling compliance to regulatory standards may vary based on specific Mitel product capabilities and components and may be delivered via one or more Mitel products, Mitel Solutions Alliance (MSA) partner solutions, or a demonstrated integration to a third party solution via Mitel Professional Services and may require additional corporate IT controls. Degree of product-specific compliance is documented as part of Mitel's publicly available documentation for the applicable product, partner solution, or professional service integration. For more information regarding Mitel's ability to help customers comply with regulatory standards, please contact your Mitel Representative or Channel Partner.

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Healthcare Communications Solutions & Phone Systems

On-site and Hybrid Cloud for Healthcare Organizations

Improve Productivity

Patient, Resident and Staff Experiences

Find the right healthcare communications solutions for your organization.

A Better Experience for Patients & Healthcare Providers

Privacy in Healthcare

We Care Better When We Work Together

We Support Your Success