Guest Insights

Most organizations don’t have a communications strategy — they have a stack. Explore why enterprises are shifting from fragmented tools to integrated, workflow-driven communications architectures.

Communications vendors play a larger role in enterprise security, governance, and operational resilience than many organizations realize. Discover why due diligence, interoperability, and vendor diversity matter more than ever.

Discover how Mitel and our 2025 Hospitality Specialization Partners are transforming guest experiences through secure, connected, and purpose-built communication solutions for the hospitality industry.

Want to know where hospitality communications technology is headed for 2025 and beyond? Here are the top trends to look out for – and how they can help your business.

Are you looking to upgrade your hotel and hospitality communications solution for better guest experiences? Here are six real-world success stories from Mitel.

In this episode of the Top CMO Podcast, Eric Hanson, CMO of Mitel, shares insights on repositioning a long-established company to navigate industry shifts and challenge modern market hype. Eric dives into strategies for aligning sales, marketing, and product teams, overcoming the pandemic's impact, and ensuring long-term success in a hybrid business communications landscape. Tune in to learn how to redefine a brand’s story while maintaining core values in a dynamic market environment.

March is Women’s History Month. To celebrate, we are further highlighting the expertise and success of women leaders at Mitel.

In today’s fast-evolving world of hospitality, navigating the intricate landscape of guest expectations, data management, and cybersecurity is paramount. From ensuring seamless guest experiences to maintaining compliance standards, hospitality establishments are constantly challenged to adapt and innovate.

Kids are back in school, the days are getting shorter, and pumpkin lattes are hitting coffee shop counters – all signs another busy summer travel season is behind us.

If you work in the travel industry, your customers aren’t the only ones going somewhere. Your business is also on a journey: a customer experience (CX) journey that follows your customers from their first interaction with your brand to their destination and beyond.