Guest Insights
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AIThe First Thing a Patient Experiences Is a Phone Call. Most Hospitals Aren't Ready for That.
Healthcare's first impression happens over the phone. Read the blog and watch this panel discussion to discover how hybrid communications and AI create better patient experiences from the very first call. -
AIThe AI Era Isn't What the Hype Promised (and That's Good News for Enterprise IT)
AI's biggest gains are still ahead. Explore expert insights on agentic AI, communications security, hybrid cloud, and enterprise readiness. -
AIThe Frontline Worker Was Never in the Design Brief
In this conversation, Mitel CMO Eric Hanson sits down with tech analyst and influencer Evan Kirstel to unpack what's really happening inside enterprise organizations right now: a shift away from chasing technology and back toward the fundamentals of how work actually gets done. -
AIVoice Is Having a Moment. But Is Your Infrastructure Ready?
As AI makes voice interfaces more powerful, organizations must rethink the cloud-first approach. Discover how hybrid communications architectures support performance, compliance, and ROI. -
Your Communications Stack Is Not a StrategyYour Communications Stack Is Not a Strategy
Most organizations don’t have a communications strategy — they have a stack. Explore why enterprises are shifting from fragmented tools to integrated, workflow-driven communications architectures. -
The Blind Spot in Enterprise CommunicationsThe Blind Spot in Enterprise Communications
Communications vendors play a larger role in enterprise security, governance, and operational resilience than many organizations realize. Discover why due diligence, interoperability, and vendor diversity matter more than ever. -
Channel PartnersElevating Guest Experiences: Celebrating Mitel’s 2025 Hospitality Specialization Partners
Discover how Mitel and our 2025 Hospitality Specialization Partners are transforming guest experiences through secure, connected, and purpose-built communication solutions for the hospitality industry. -
AITop 10 Hospitality Technology Trends for 2025
Want to know where hospitality communications technology is headed for 2025 and beyond? Here are the top trends to look out for – and how they can help your business. -
Contact Center and CX6 Hospitality Technology Case Studies You Should See
Are you looking to upgrade your hotel and hospitality communications solution for better guest experiences? Here are six real-world success stories from Mitel. -
Guest InsightsMitel's Eric Hanson Shares Marketing Insights on Top CMO Podcast
In this episode of the Top CMO Podcast, Eric Hanson, CMO of Mitel, shares insights on repositioning a long-established company to navigate industry shifts and challenge modern market hype. Eric dives into strategies for aligning sales, marketing, and product teams, overcoming the pandemic's impact, and ensuring long-term success in a hybrid business communications landscape. Tune in to learn how to redefine a brand’s story while maintaining core values in a dynamic market environment.