Industries
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IndustriesRead moreThe Path to Modernizing Customer Engagement in Financial Services
See how regional banks, credit unions, and insurers can improve customer experience (CX), cut costs, and boost retention without overhauling existing financial service communications systems. -
AIRead moreTop 10 Hospitality Technology Trends for 2025
Want to know where hospitality communications technology is headed for 2025 and beyond? Here are the top trends to look out for – and how they can help your business. -
AIRead moreSmarter Communication, Better Care: The Administrative Value of Mitel CX on Contact Center Efficiency
Modernize your healthcare contact center for improved patient experience and operational efficiency. Discover tools for centralized control, AI automation, and data-driven decisions. -
Customer ExperienceRead more6 Hospitality Technology Case Studies You Should See
Are you looking to upgrade your hotel and hospitality communications solution for better guest experiences? Here are six real-world success stories from Mitel. -
Application IntegrationsRead moreHow AI Helps Organizations Stay Ahead of Regulatory Challenges
Imagine a financial institution receiving a hefty fine because an employee failed to include a legally required disclosure during a client call. -
IndustriesRead moreHow Generative AI Shapes Government Technology
Governments worldwide embrace Artificial Intelligence (AI) to modernize operations, enhance decision-making, and improve public services. -
Cloud MigrationRead moreUplifting the Healthcare Industry with Hybrid Cloud Communications
The past several years have marked a “before” and “after” in the world of communications. -
IndustriesRead moreUnified Communications Solutions Improve Healthcare Workflows
During a healthcare emergency, every second counts. Whether the emergency happens at a patient’s home or a healthcare facility, effective care is everyone’s concern — patients, nurses, and doctors. In all situations, instant access to critical information is the key to delivering effective, quality healthcare. Every second spent trying to find the correct data is wasted for everyone involved: nurses who must assess situations, doctors who must diagnose, and patients who need to know about the treatment they will receive. -
IndustriesRead moreHow Compliance Safeguards Financial Services Communications
Compliance regulations impose clear rules on which parts of your customer communication must be recorded, documented, and archived and which ones must be exempted. Not being compliant with these regulations can entail heavy fines up to the point of losing your license. At the same time, the approach to customer communication has changed–an increasing number of conversations and meetings occur online. -
IndustriesRead moreHow Voice Solutions Improve Healthcare Staff Productivity
It’s no secret that seamless communication is at the heart of efficient medical organizations. To deliver the highest possible standard of care in a high-pressure environment, healthcare staff need to be able to think on their feet and exchange critical information quickly.